Personal Data Protection Policy
fax.co.uk is registered with the Information Commissioner and complies
with the requirements of the Data Protection Act 1998 with regard
to the collection, storage, processing and disclosure of personal
information and is committed to upholding the Act's core Data Protection
Information collected by our account sign-up process and whilst
conducting our business will be used only for the purposes of running
our service and the specific facilities therein.
For more information on the Data Protection Act see the Information
Our Registration number is Z7696703
Supply of Recipients Numbers / Email Addresses
We do not supply lists of fax numbers or email addresses.
Whilst we require these details to conduct our business we do not
pass them to any other body.
Clients who use our services to send email to fax or mobile must
provide the recipient numbers.
If our service is used for an unsolicited fax broadcast we require
that our clients ensure the recipient fax numbers have been screened
against the Fax Preference
Content of Email / Fax / SMS
It is not our policy to view the content of our clients messages
- however for the purposes of troubleshooting and support our systems
do provide facilities for us to view such messages. From a practical
point of view it is a rare occurrence as there are many thousands
of messages passing through our systems every day.
Staff at fax.co.uk are briefed on the importance of confidentiality
and the implications of the Data Protection Act.
Content of Incoming Email
Once a message is received by our mailservers it is stored on systems
connected by a separate network and non-TCP/IP protocol. There is
no direct access from the public internet. The content of the message
is stored for a few days to allow for troubleshooting and then deleted.
A data record of the messages transition through our system is kept
for longer - but only for accounting purposes. It does not include
the message contents.
Content of Incoming Fax to Email
The fax-to-email servers do store the fax images for over 20 days
(depending on storage space) to allow for clients who have requested
on-line password-protected access to these images.
By default this access is completely disabled.
All our incoming fax numbers are registered with the Fax
Preference Service to discourage unsolicited marketing faxes.